The Situation:
Hickory’s Smokehouse in Wilmslow is a restaurant, famous for its authentic Southern US barbecue, family-friendly atmosphere, and American diner charm. But Hickory’s outdoor area became a liability when a tree fell.
The Challenge:
Hickory’s was facing a few issues that could have gotten out of hand, fast.
1. An Emergency
Fallen Tree
A tree had come down on the property, creating immediate safety hazards for staff and customers. With outdoor seating and a popular beer garden, this wasn't just an eyesore, it was a danger waiting to happen.
2. Protected Trees Requiring Expert Handling
The grounds contained protected trees, meaning any work required specialist knowledge and full compliance with arboricultural regulations. No cowboy operations allowed.
3. Widespread Remedial Work
Beyond the immediate emergency, the entire grounds needed professional attention, pruning, shaping, and tree care to restore the property to its former glory.
The Solution:
We responded with everything we had.
The Team:
- 20 fully trained, qualified, and insured tree surgeons
- 4 specialist trucks deployed to site
- A coordinated multi-team operation
The Approach:
When we got the call, we mobilised for rapid response. Our teams arrived on-site with everything needed to tackle every aspect of the job in one coordinated effort, no waiting around, no excuses.
The scale of the operation speaks to the complexity of the challenge. Four trucks and twenty professionals isn’t a call-out we get every day. This was a high-stakes mission for a valued commercial client.
With over 30 years of experience in the industry, we brought not just brute force but specialist expertise. Our fully accredited team understood the delicate balance required, dealing with a dangerous fallen tree while respecting and preserving protected species.
And crucially, we did it all without disrupting Hickory’s day-to-day operations.
The Result:
The operation was completed with the precision and efficiency that have earned us our reputation.
What Hickory’s Got:
✅ Immediate resolution of the fallen tree safety hazard
✅ Full tree survey completed for protected species
✅ All remedial ground work performed to the highest standard
✅ Grounds restored to their welcoming best
✅ Zero disruption to their hospitality business
✅ Complete site clearance with no mess left behind
This wasn’t just another tree job. It was a demonstration of what truly professional arboriculture looks like.
For Commercial Clients:
When you’re running a business like Hickory’s Smokehouse, you can’t afford downtime. You can’t afford amateur hour. You need a partner who can mobilise serious resources, handle complex situations, and disappear without a trace when the job’s done.
For Northwest Trees & Stumps:
This case shows why we’ve become the go-to team across the North West. From emergency response to protected tree surveys to complete grounds restoration, we do it all, and we do it at scale.